1. Development of the applied technological platform DeepReply: - support for a text dialogue with the user in natural Russian; - correct handling of errors and missing phrases; - detection of emotional coloring of user messages and profanity; - Identification of user requests; - correct answers to any questions of the user; - maintaining a high-quality dialogue; - classification of user requests; - organization of a dialogue according to the script; - the ability to edit the list and composition of scenarios by the subject administrator; - the ability to continue the interrupted dialogue; - Generation of a system response with reference to the context and user data; - availability of API for integrating the system with an external circuit; - the ability to expand the number of supported languages; - Ability to recognize named entities and paraphrase. 2. Training in integrated neurocognitive architecture within various subject areas; 3. Tools for creating a dialogue system — a virtual user assistant capable of answering requests within the framework of banking activities and maintaining a conversation on general topics, including FAQs. 4. Implementation of APIs for integration with target systems.