Call Center Work Evaluation System

TRL 9 — Proven Mission Operations: Fully commercialized system operating reliably in enterprise production environments under strict SLAs.

AI-Systems solutions integrate with your existing enterprise systems through configurable connectors and standard APIs. Implementation is delivered by our engineers according to the agreed deployment model (SaaS, PaaS, DSaaS or On-Premises). Maintenance, updates and monitoring are provided under the licence contract. Support scope, response times and SLA are defined individually for each project.

Your data stays under your control. Solutions can be deployed on-premises or in a private contour where confidentiality requires it, with role-based access control and encrypted data transfer. Deployment is adapted to your security policies and applicable data protection requirements. Security details are confirmed during project specification.