iVa Call-Center AutoFAQ

AutoFAQ based on existing agent and customer conversations. Search and processing of new intents and legitimate user requests through text and voice systems (chatbot and telephone contact center).

Technical Architecture

Technology

Tech Platform

Digital Transformation Domain

TR Level

1/0

Software Requirements Specifications (SRS) Overview

Project Type

Service Model

Business and Economic Impact

Industry

Project Status

Successfully Deployed in Industry

Unit Cost

$3,000,000

Pricing Model

Social & Environmental Impact

Economic Impact